After sales service

VELEIX priority is to certify a quality as well on its product as on its services.

VELEIX after sales service, certifies you the availability of the replacement piece for your EAPCS thanks to its store where there are permanently 2 500 pieces in stock.

A workshop manual is available for each model in order to facilitate the handling operation.

The after sales service management of your EAPCS is possible thanks to it serial number.

With this system each intervention is followed and allows to have an historical on the bike and on the different pieces. Each eventual intervention will be annotated.

The product follow-up is realised and exploited by computer. In case of thievery, (when the product is declared) pieces can’t be delivered. This assures the EAPCS traceability.

The after sales services is available by phone on the +33 2 54 97 20 51 from Monday to Thursday, from 8.30 am to 12.00 am and from 1.30 pm from 5.00 pm.

And the Friday from 8.30 am to 12.00 am, or by mail :

Site Design DeclicWeb

VELEIX Siège social
ZI Ouest - Allée des 4 journaux
72200 La Flèche
Tél. : +33 (0)2 43 45 55 00
Fax : +33 (0)2 43 45 55 10